Business System Consultation Center - Our Business System ColumnVol.147 2024.01.01 Takahashi Minoru

Beware of IT vendors that frequently change your account manager

Thank you for your interest and continued support.
This is Takahashi from the Marketing Plan Research Laboratory.


Of all the returns you gain from working,
what is the greatest?


The answer is gratitude, a sense of fulfillment, contributing to society and the global environment, and the satisfaction and happiness of all stakeholders, among other things.
Each company has its own unique history, philosophy, background, and customs,
so I imagine the answers will vary.


In our case, the greatest reward of our work is the work itself.
By doing good work (i.e., providing appropriate proposals, systems, maintenance, etc. in response to requests),
is what allows us to secure the next assignment.


If we evaluate the past from the perspective of the future,
we can conclude that the work we did last time was appropriate.


After system acceptance, for relatively large projects,
we may hold a comprehensive review with relevant staff members,
we cannot draw a definitive conclusion regarding the quality of the work performed.
No matter how much the numerical metrics and analysis indicate a "GOOD" result,
the discussion ultimately boils down to a single question: “Will they ask us to do it again?”


If you would rate our work as "GOOD,"
we would be most grateful if you could proceed with your next request or consultation immediately.


That's all, Thank you for reading.

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