No one left to maintain our business management system
Trouble frequency has increased and maintenance is taking too long
Unable to keep up with workflow changes or growth in staff / PCs
Considering data integration between existing and other systems
Duplicate data entry is occurring (customers, sales, results, etc.)
We want to flexibly aggregate and process transaction and inventory data, but our current system doesn't support it
We want external parties (clients or our own sales staff) to be able to access data from our current system
We want to build an external system that uses data from our existing system
Considering improvement or version upgrade of an existing system
The system no longer runs on the latest OS (Windows 11, Windows 10, etc.)
The current system uses an older version of Access and is incompatible with newer versions
Considering error recovery or repair of a system
Runtime errors are occurring
We can no longer issue invoices the way we always have
The Access database is frequently corrupted — considering a move to SQL Server
Difficulty with system handover due to staff retirement or reassignment
The person who built the system is too busy for meetings
The responsible person is about to retire or be transferred
There is no system design documentation, so we don't know how to make improvements
Difficulty with the current vendor's response
The existing vendor (system company) is slow to respond or doesn't respond at all
The existing vendor has closed or is planning to close
The existing vendor refuses to address version upgrade requests
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