Business System Consultation Center - Our Business System ColumnVol.119 2021.10.01 Takahashi Minoru

Give your office staff dual monitors

Thank you for your interest and continued support.
This is Takahashi from the Marketing Plan Research Laboratory.


I have a question for company presidents who are considering introducing a system or have already done so.
What is the purpose of introducing a system into your company?


The answers often fall into the following patterns:


① Just because
・Because I saw it in a flyer or direct mail
・Because a salesperson recommended it
・Because we made a profit this quarter
・Because the grant was approved
・Because I’m not comfortable using Excel


② Order from management
・Because the bank required it
・Because the parent company demanded it


③ Business relationships
・Because a business partner requested it
・Because we were referred


④ Customer retention
・To promote to business partners that we are “not an outdated company”
・To retain clients by improving our services
・To retain employees (improve employee satisfaction)


⑤ Cleaning house
・Identify underperforming departments or personnel
・To prevent excessive discounting
・To prevent careless handling of inventory


⑥ As a replacement for manual methods (ledgers, pencils, calculators)
・Efficiency, labor savings, and automation
・Want to stop handwriting
・To eliminate errors


⑦ To break free from reliance on veteran staff (reduce labor costs)
・Streamline the chain of command
・Want to share know-how
・Want to apply common rules to more staff
・Ensure everyone performs work at the same level


⑧ Expanding into new businesses, opening new offices, and developing new channels


⑨ Due to unavoidable downsizing


Regardless of the trigger or reason,
if implementing the system makes the company stronger (and more profitable), that’s a huge win.
Please use the above as a reference. If you feel this resonates with you, please feel free to contact us anytime.


That's all, Thank you for reading.

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