Business System Consultation Center - Our Business System ColumnVol.93 2019.08.01 Takahashi Minoru

The useless in-house SE who works hard at 'work for the sake of working'

Thank you for your interest and continued support.
This is Takahashi from the Marketing Plan Research Laboratory.


In-house IT staff are, by nature, a solitary bunch.
When there are IT problems within the company, they become the hero everyone turns to, but
but once the initiatives settle down and things calm off, everyone instantly forgets they even exist.


Ideally, “having no internal issues and being idle”
the true measure of an in-house SE’s success, and achieving that state is their core mission.
However, most in-house SEs who have lost their relevance within the company cannot endure that loneliness.


In-house SEs who cannot bear the loneliness try to recapture their past glory.
They create problems within the company to become heroes once again.
“Blah, blah, about security,” “Blah, blah, about third-party certification,” “Blah, blah, about asset management”—
They nitpick over every minor detail, striving to draw attention from within the company.


The CEO bears some of the responsibility for in-house SEs ending up this way.
It’s important to tell the in-house IT specialist in front of everyone,
in front of everyone.


That's all, Thank you for reading.

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