Business System Consultation Center - Our Business System ColumnVol.19 2012.02.01 Takahashi Minoru

Yes-men should be limited to employees only

Thank you for your interest and continued support.
This is Takahashi from the Marketing Plan Research Laboratory.


In systems, inconsistencies are a real headache.
If there is even a one-yen difference in the grand total between Statistical Table A and Statistical Table B, which are based on the same data,
it is treated as a specification inconsistency or a bug (defect, malfunction) and must be corrected.


In contrast, humans are beings capable of containing contradictions within themselves.
When told that something black is white, they answer “YES!”;
possesses a comprehensive function that reconciles the contradiction between the perception of "black = white" and its expression.


While this is a relatively simple concept for humans,
in a system operating in a world of 0s and 1s, it is rarely tolerated.


An employee who defies the CEO will likely end up on the path to resignation.
However, we occasionally tell the CEO “NO!”
"Implement contradictions into the system." If we comply with this request,
we understand that the value of the system or its functions will diminish over time.


Drawing on our professional perspective and experience,
we aim to build sustainable systems
aiming to build a sustainable system.


That's all, Thank you for reading.

------------------------------

■ Previous / Next Column ■

＜＜＜ Next Column Vol.20 - How to deal with accounting staff who insist on manual processes 2012.04.01

＞＞＞ Previous Column Vol.18 - A system should be the voice of the company president 2012.01.01

Back to Column List