Business System Consultation Center - Our Business System ColumnVol.14 2011.09.01 Takahashi Minoru

When a good system is introduced, some employees may leave

Thank you for your interest and continued support.
This is Takahashi from the Marketing Plan Research Laboratory.


If the quality of a newly implemented system is high,
some employees may be forced to resign within less than a year of implementation.


The main reasons are the following two points:


① Operational efficiency and labor savings result in surplus staff
② A certain number of employees feel they cannot keep up with the business transformation


Here are some additional details.


① Redundancies arise due to operational efficiency and labor-saving measures
⇒ This is merely a pretext.
　　If “surplus staff” were truly the case,
　　it would be a result of the president’s poor management—specifically, failing to generate enough orders to utilize the workforce.


　　I believe the true nature of “surplus staff leading to resignations” falls under one of the following two points:
　　　1. They quit after it became obvious to those around them that they were stubbornly clinging to inefficient work methods
　　　2. There was no more work to assign to low-performing employees


② There is a certain number of employees who feel they cannot keep up with business reforms


That's all, Thank you for reading.

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